5 Vital Management Skills for Small Business Owners

Starting a successful business is about more than having a vision or finding a good product or service. A lot of it is about dealing with everything that happens behind the scenes. So many new businesses fail because they were poorly managed, or started with people who had poor management skills. The worst part is that many of them only realize it when they fall flat on their face. Let’s take a look at some of the basic management skills all small business owners need to have.

Great Communication Skills

This is one of the most important tools any business owner should have. There aren’t too many great business people who are bad communicators. As a matter of fact, many of the greatest minds are known for being great orators who know how to captivate a crowd.

You will need to develop at least some communication skills before getting started. We’re not asking that you become the next Tony Robbins, but being able to keep your people’s attention, especially during important times like safety meetings, will be important. You will need to know to keep them casual, while still getting the point across and making sure that everyone follows through. This is a skill only a few can master, but it could give you a significant edge in any line of business.


This is one of the toughest ones for small business owners. They often see their business as their baby and are reluctant to give up control at first, and this is understandable. But you also have to know when it’s too much for you. You will need to be able to find people within your organization and groom them for leadership positions. Also, you need to recognize when you don’t know something and be able to hire people who do or get outside expertise.


While you should try your best to adapt to the feedback you get from clients, you should also try to foresee issues before they happen. Having a proactive approach will allow you and your employees to be ready for any event and not constantly apply changes that might end up affecting the whole team.

Emotional Intelligence

This is one of those skills many people overlook, but that’s only because they don’t understand how important it is. Emotional intelligence is what will allow you to adapt your communication style depending on the person you’re dealing with. It will allow you to look at conflict from different angles and gauge which party might be at fault.

Emotional intelligence is also what will allow you to read employees, and see what their strengths or weaknesses might be. This will be crucial if you handle HR yourself. You will be able to see when trouble might be brewing with your employees, or when morale is low. These are all things that will allow you to build a stronger relationship with them. 

Decision Making

Another trait that most great business owners have is the ability to make decisions and make them fast. Analysis paralysis can lead to many issues. You could end up missing out on opportunities as a result. Good leaders know that their decisions could be wrong, but understand that not making a decision could be worse. So, you will have to be able to handle this type of risk and move forward without being afraid of the consequences.

These are some of the most important management skills small business owners will have to work on immediately if they aren’t already. This will give you an advantage and allow you to run a much tighter ship.

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